Monitoring Abandoned Cart Performance

You can monitor the performance of your abandoned cart rescue messages. By default data for the last week will be shown, but you can change this by selecting your date range using the calendar input, then clicking the search button. Each section will include a break down of rescue messages sent by sms or email.

Rescue Messages Sent

This section details the total number of messages sent

Messages Responded To

This section is for rescue messages where the customer clicked the link in the offer. The response rate is the percentage of rescue messages sent that were clicked, and average response time is the average time between when the message was sent and the customer clicked the link.

Rescued Plans

This section details payment plans that were opened after a customer clicked on an offer in a rescue message.