The customer agreement is a legally-binding agreement between you (the merchant) and your customer. During checkout, customers are required to click a checkbox agreeing to the terms of payment, as well as digitally sign the agreement. Customers will not be able to open their plan without signing this agreement.

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For automatically scheduled payment plans, the customer agreement will list the exact payment dates and amount of every payment in the payment plan.

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For manual payment plans, the text you added to the payment schedule description will be listed in the customer agreement.

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Upon checkout, a PDF of the customer agreement will be emailed to the customer and a PDF copy will be saved on the payment plan details page of the merchant portal.

To edit your Customer Agreement, please visit your merchant settings and select 'Contract'. For more information on editing the Customer Agreement and using liquid, please visit our Customizing content with liquid templates support page.