Getting Started Thanks for your interest in Partial.ly. This article will cover the basics. What is Partial.ly?Partial.ly is a payment plan software. Our pr… continued Merchant Support
Integration FAQs Who are Partial.ly's Integration Partners?Partial.ly directly integrates with the following e-commerce platforms: BigcommmerceWoocommerceEcw… continued Merchant Support
Partial.ly without an Integration This support article is for merchants who want to use Partial.ly on a website, but do not use one of our Integration Partners. If you do not… continued Merchant Support
Automatic Offers and Payment Plans This article if for creating an offer that automatically processes all payments. If you prefer to use a manual offer, please see the followi… continued Merchant Support
Manual Offers and Payment Plans This article if for creating a manual offer. If you prefer to use an automatic offer, please see the following article: Automatic Offers and… continued Merchant Support
Generate Payment Plan Links to Share This article is for merchants who do not use one of our integration partners. Do I need to use Partial.ly on a website or with an invoicing… continued Merchant Support
Pay with Cryptocurrency If enabled by your merchant, customers can now pay for their plans with cryptocurrency.… continued Customer Support
Reschedule Next Payment Can I delay my next payment?Yes, if allowed by your merchant, you can postpone your next payment for a fee. Most merchant allow up to 5 days… continued Customer Support
Shipping When will I receive my order? You will need to directly contact the merchant of your plan for shipping information. The merchant is the one… continued Customer Support
Customer Login and Password Where can I view my plans?Customers can log in at https://partial.ly/login to view their plans. Open plans will automatically appear on the… continued Customer Support
Reopen Defaulted Plan This guide is for customers. If you are a merchant, please view our merchant guide here. My plan defaulted. What are my options?You can view… continued Customer Support
When a Payment Fails My payment failed, what can I do?Most merchants allow a failed payment to be rescheduled automatically up to 2 times. Some may allow more or… continued Customer Support
