Getting Started Thanks for your interest in Partial.ly. This article will cover the basics. What is Partial.ly?Partial.ly is a payment plan software. Our pr… continued Merchant Support
Advanced Scripting Partially Advanced Scripting is a powerful feature that allows you to dynamically change whether or not Partially is available to your custo… continued Merchant Support
PrestaShop Module The Partial.ly Module for PrestaShop allows you to easily offer payment plans as a payment method in your checkout. To get started, first d… continued Merchant Support
Partially app for Ecwid The Partially app for Ecwid allows Ecwid merchants to offer a convenient payment plan option.… continued Merchant Support
Merchant Settings FAQs You can locate your merchant settings in the side menu of your Partial.ly account For more about a specific merchant setting, please click o… continued Merchant Settings
Shopify FAQs Are Partial.ly plans subject to Shopify transaction fees in addition to the Partial.ly fee? No, you will not be charged anything by Shopify… continued Merchant Support
Shipping When will I receive my order? You will need to directly contact the merchant of your plan for shipping information. The merchant is the one… continued Customer Support
Customer Login and Password Where can I view my plans?Customers can log in at https://partial.ly/login to view their plans. Open plans will automatically appear on the… continued Customer Support
Plan Defaulted - Customer FAQs My plan defaulted. What are my options?You can view your defaulted plan at partial.ly/login under 'Other Payment Plans'. You will see the op… continued Customer Support
Payment Failed If one of your payments failed, please visit the customer portal for more information and to see the date of the rescheduled payment. If the… continued Customer Support
Refund FAQs for Customers I want a refund, what should I do?You will need to directly contact the merchant of your plan. Only the merchant is authorized to cancel pay… continued Customer Support
Customer FAQ Do I need to create a Partial.ly account to open a payment plan? Yes. Since we need to save a payment method to process future payments for… continued Customer Support
