BigCommerce FAQs

You can offer Partial.ly payments plans to your customers by adding the Partial.ly checkout button to your cart page.

Getting Started

You can register at https://partial.ly/register, where you will be required to:

1. Create a Stripe Express account (payment processor).
2. Create an offer (payment plan terms).
3. Connect your BigCommerce wesbite.

Adding Partial.ly to your Bigcommerce Website

Adding Partial.ly to your BigCommerce website involves copying and pasting a snippet of code into your BigCommerce theme.

1. Create your offer

The Partial.ly checkout button is linked to your offer. See our support articles on offers for more details on how to create your offer.

2. Go to the integration tool of your offer

Navigate to the Offers section and click the integration tool link next to your offer.

This will take you to the integration page. Select "Partial.ly button on my BigCommerce cart" from the dropdown menu at the top and configure the button as you wish.

The integration tool will generate a piece of code to copy and paste into your site's theme:

3. Add your Partial.ly offer to your BigCommerce theme.

To add the Partial.ly code to your BigCommerce theme, go to your BigCommerce admin and go to Storefront > Themes.

Your current theme will appear at the top. Click the Advanced dropdown menu and click 'edit files'. If you've never edited your theme before, you be asked to "make a copy" to edit.

Once in the theme editor, navigate to your cart template by clicking templates > pages > cart.html.

• Click on the cart.html template.
• Locate where in the template you want the Partial.ly button to appear (typical above other additonal checkout buttons).
• Copy and paste the offer code from the integration tool.
• Save.

The exact location of your cart template may vary depending on your theme. Reach out to your theme's develoepr for more info on where your cart is controled.

The Partial.ly checkout button will now appear on your website's cart page.

I want to make more customizations

For more details on configuring the checkout button, see our Partial.ly checkout button support article.

How does Partial.ly handle my BC orders?

When the customer selects Partial.ly as their payment option, a BC order will automatically be created. The BC order status of an opened or paid plan is controled by you within your BigCommerce Settings.

BigCommerce Settings within Partial.ly

There are a couple settings which can control how Partial.ly integrates with BigCommerce.

You can access and adjust these setting from your account at partial.ly/login under Settings > Integrations > BigCommerce Settings.

Order Statuses: Select what status you would like the BC order to have when a plan is opened or paid.

Notifications: Get a notification in the event an order fails to submit to BigCommerce.

Coupon codes: Allow customers to use BC coupon codes with their Partial.ly plans.

Abandoned Orders:You can drive up sales by configuring Partial.ly to automatically send a payment plan offer to customers who do not complete BigCommerce checkout.

Payment plans created from abandoned cart rescue messages will be subject to an additional 0.5% fee. See the bigcommerce abandoned cart settings page for more info.

Merchant Settings

We highly recommend you review all other merchant settings within your Partial.ly merchant account at partial.ly/login.

For example, if the products you are selling require shipping, be sure require shipping addressses under Settings > Checkout and configure shipping zones and shipping rates under Settings > Shipping.
BigCommerce order creation may fail if your shop is set to require shipping addresses but you do not have Partial.ly set to collect addresses.

You can read more about Partial.ly merchant settings here:
Merchant Settings FAQs and can see all support articles here: Merchant Settings

Have more questions?

Email us at support@partial.ly.