Can I delay my next payment?

Yes, if allowed by your merchant, you can postpone your next payment for a fee.

When you log into your account at partial.ly/login, you will see a reschedule link by your open plan.

I need a longer postponement than allowed.

You will need to directly contact your merchant. Only the merchant is authorized to grant a longer postponement.

I need to reschedule all of my payment dates.

You will need to directly contact your merchant. Only the merchant is authorized to make alterations to their plans, such as changing the plan's entire payment schedule.

I don't see my plan.

Your plan may have defaulted. Look under the 'Other Payment Plans' tab to locate your plan. For more info on defaulted plans, please read the following support article: https://support.partial.ly/plan-defaulted-customer/