Shopify FAQs

by Partially Support

About Our Shopify integration:

Partial.ly no longer has a direct integration with Shopify, but merchants can use our Zapier integration to automate the creation of Shopify orders when a payment plan is opened from your store.

Processing and Receiving Payments:

Merchants are required to connect a Stripe account to Partial.ly to process payments.

Payments are then automatically processed according to the schedule of your plans.

Customer payments are immediately deposited into your Stripe account as they are processed.

Payouts to your bank are controlled from your Stripe account at www.stripe.com.

Partial.ly's Fee:

You can read about Partial.ly pricing here: Partial.ly Pricing

Other Fees and Requirements:

All merchants are required to connect a Stripe account. You will be subject to Stripe's fee, which is based on your location, business type, payment method type, and volume. You can read more about Stripe's here: Stripe Pricing

You will also need a Zapier account that allows Multi-step Zaps. You can read more about Zapier plans here: Zapier Pricing.

Option to Charge Customers a Fee:

For merchants who wish to recoup the fees required to offer payment plans, you can add additional checkout fees to your payment plan offers. Learn more at https://support.partial.ly/checkout-fees/

Set Up Your Partial.ly Account:
You can register at https://partial.ly/register. Once registered you will need to:
  • Connect your Stripe account (payment processor).
  • Create your Offer
  • Connect Shopify
How to Connect your Shopify store:

Go to Settings > Integrations and click the Connect button next to Shopify.

You will be lead to your Shopify settings, which will contain settings for using Partial.ly as a manual payment method. You can leave this blank. You can now return to your offer and the option to generate code for your Shopify cart and product pages will now appear.

How to Create an Offer:

Your offer contains your payment terms. A guide on creating an offer can be seen here: How to Create Your Offer.

How to Add Partial.ly to your Shopify website:

Merchants can install Partial.ly in 1 of 2 ways, both of which require a Zapier account that allows Multi-step Zaps.

Option #1: Add Partial.ly directly to your Shopify checkout page via Manual Payment Method.

Option #2: Add Partial.ly directly to your product pages and/or cart page by adding a snippet of code to your Shopify theme (similar to our prior integration).

Guides and comparison of these two options can be found here: Partial.ly's Shopify Integration Options

Plan Management:

For guides on:

  • Canceling and refunding plans.
  • Changing the payment schedule.
  • Altering balance dues.
  • Reopen defaulted plans.
  • etc.
Please see our plan management support section here: Plan Management
Merchant Settings:

A guide on merchant settings can be seen here: Merchant Settings

Recover Abandoned Carts:
A guide on abandoned carts can be seen here: Abandoned Cart FAQs
Need Help or Have More Questions?:

You can view all support articles on our Shopify integration here: Shopify Support Articles

Email our support team at: support@partial.ly