Shipping Settings

Note: If you use one of our integration partners, review the FAQ article for your specific integration to see how shipping is handled.

Location-based shipping fees can be added to your payment plans by setting up a shipping policy, shipping zones, and shipping rates.

Before setting up shipping zones and rates, make sure you have required shipping addresses enabled under Settings > Checkout.

Shipping policy

To activate shipping settings, select Require customers to choose a shipping method and set up your shipping policy. Click the update button as you go.

The shipping policy is a basic description of how and when Partially orders will ship. Two common examples:

Your order will ship within 24 hours of submitting your down payment and opening your payment plan.
Your order will ship when all payments are submitted and your payment plan is fully paid.

Note: A shipping policy is required for all Partially merchants using Partially to sell goods that will be shipped.

Shipping zones

Shipping zones are geographical regions that can have any number of shipping rates assigned to them. Merchants must set up shipping zones for customers to be able to check out. Customers will not be able to check out if a shipping zone matching their address is not set.

To set up shipping zones:

Select the Add Shipping Zone button.
Name your shipping zone. Give it a name indicative of the area it services. Customers do not see the zone name — it is for internal use only.
Click the Add Countries button and select the countries to include in the shipping zone.
Once added, an edit link will appear next to each country to limit which states, regions, or provinces to ship to within that country.
Once done, click the Add Shipping Zone button.

Shipping Rates

Shipping rates are the price options displayed to customers once they enter their shipping address. Rates can be added after creating a shipping zone. If you do not wish to charge for shipping, click Update Shipping Settings and exit the screen.

To set up shipping rates:

Click the Add Shipping Rate button.
Name the shipping rate (customers will see this) and select either weight-based or price-based. Price-based rates are highly recommended.
Enter the range of allowable values. Using ranges allows you to offer multiple shipping rates to the same zone depending on the weight or price of the products purchased.

Important: Make sure all ranges are accounted for, or the system will default to free shipping. You can also set a range for free shipping by setting the rate to zero.

Once done, click the update button before exiting.