Are Partial.ly plans subject to Shopify transaction fees in addition to the Partial.ly fee?
No, you will not be charged anything by Shopify for orders placed with Partial.ly. You will only be charged the Partial.ly application fee for Partial.ly transactions.
How do I add a Partial.ly checkout button to my Shopify website?
Once you register at https://partial.ly/register, you will need to create an offer.
Use the integration tool of your offer and select the Shopify option from the dropdown menu. Copy and paste the resulting code into the liquid template of your Shopify theme that contains your cart buttons.
Please view our article on adding Partial.ly to your Shopify website.
I need assistance, can Partial.ly Support install the button for me?
We are happy to assist. Partial.ly Support charges a $100 set up fee to add 1 offer to your website.
Please email us at firstname.lastname@example.org for more info.
Does Partial.ly offer different button designs? Can I use my own button design?
The integration tool will offer a variety of button designs, as well as customizable options.
You may also use an image of your choice. You can read more about this here: Custom Checkout Button
What happens when an order is paid for with Partial.ly?
When a customer checks out with Partial.ly, the order will automatically be added to your Shopify account with all product and customer information. The Shopify order will be listed as 'Partially paid' and reflect the current balance of the payment plan. As payments are processed, the Shopify order will automatically be updated. When the plan is paid in full,the Shopify order will also be updated from 'Partially paid' to 'Paid'.
WARNING: There will be a 'Capture payment' button on the Shopify order. Do not click this button. Partial.ly will automatically charge the payments according to the payment plan schedule. If you wish to manually process a payment for the customer, it must be done within your Partial.ly account.
Example of a Partial.y plan and corresponding Shopify order:
How do I issue a refund?
Partial.ly Plans can only be canceled and refunded through your Partial.ly Merchant Account.
If a cancel/refund is only done through Shopify, it will only generate a notification but no actual refund will be processed, and the plan will stay open and continue to collect payments.You can read more about refunds here: How to Cancel/Refund Payment Plans.
Check out our guide on Shopify Settings. Shopify Settings include inventory behavior, order tags, discount code, etc.
If your Shopify prices included taxes, you will want to update your Shopify Settings.
Check out our guide on Merchant Settings. Merchant Settings include Shipping, Tax, Contracts, Emails, Etc.
Partial.ly does not collect shipping info from Shopify. You must set up shipping within your Partial.ly account.
If taxes are not included in your prices, you will need to set up tax within Partial.ly as well.
You can configure Partially to automatically send a payment plan offer to customers who do not complete the Shopify checkout, which can greatly increase sales. Payment plans created from abandoned cart rescue messages will be subject to an additional 0.5% fee. See our article on Abandoned Carts with Shopify for details on how to enable this feature.
Have More Questions
Email us at email@example.com.