Payment Failed A payment failed. What do I do?When a payment fails, it will automatically reschedule for 2 days later. If the payment fails 3 times in a ro… continued Merchant Support
Plan Defaulted My customer's plan defaulted. Can I reopen it?Yes. When a plan defaults, a reopen button will appear at the top of the plan. Click the reope… continued Merchant Support
Shipping When will I receive my order? You will need to directly contact the merchant of your plan for shipping information. The merchant is the one… continued Customer Support
Login and Password Where can I view my plans?Customers can log in at https://partial.ly/login to view their plans. Open plans will automatically appear on the… continued Customer Support
Plan Defaulted My plan defaulted. Can I reopen it?If your plan defaulted, please contact your merchant or Partial.ly Support for assistance. In order to re… continued Customer Support