Do more with Zapier While Partial.ly has direct integrations with some of the most popular e-commerce platforms and invoicing softwares, we understand the digit… continued Merchant Support
Reschedule Next Payment Can I delay my next payment?Yes, if allowed by your merchant, you can postpone your next payment for a fee. Most merchant allow up to 5 days… continued Customer Support
Plan and Payment Status What do the following plan statuses mean?Open: The plan is open and processing payments according to the plan's schedule.You can view the sc… continued Payment plans
Reschedule Fee Program Can customers reschedule their payments?Yes, we have a reschedule program. Customers can postpone their upcoming payment for a fee. The defa… continued Merchant Support
Additional Checkout Fees When creating an offer, you will see the option to add additional fees at checkout. This allows you to add additional fees to your plans, on… continued Offers
Advanced Scripting Examples for ECWID If you wish to apply limitations to your Ecwid integration, you will need to sign up for our Advanced Scripting subscription. It is free fo… continued Merchant Support
Batch Payments Payment batches are used with manual plans and allow you to process payments for multiple plans all at once. You can learn more about creati… continued Merchant Support
Advanced Scripting Examples for Woocommerce If you wish to apply limitations to the Woocommerce plugin, you will need to sign up for our Advanced Scripting subscription. It is free fo… continued Merchant Support
About Advanced Scripting What is Advanced Scripting?Partial.ly Advanced Scripting is a powerful feature that allows you to dynamically change whether or not Partial.… continued Merchant Support
Partial.ly with ECWID The Partially app for Ecwid allows Ecwid merchants to offer a convenient payment plan option. Check out an example of Partial.ly on a Ecwid… continued Merchant Support
Merchant Settings FAQs You can locate your merchant settings in the side menu of your Partial.ly account For more about a specific merchant setting, please click o… continued Merchant Settings
Adding Partial.ly to One Product Page in Shopify *Partial.ly may not work on product pages with variants (ex. size, color, date select, etc) Within Shopify, go to the product you wish to ad… continued Merchant Support
Testing with Partial.ly You can sign up for a demo merchant account at http://demo.partial.ly/ for testing. You can use test cards with the demo site, which can be… continued Merchant Support
Reports Where can I pull reports?You can pull reports from the following sections of your account: Payment Plans PaymentsReportsReports of Payment… continued Merchant Support
Connect with Zapier Partial.ly currently has a beta integration with Zapier. You can connect to it with the following URL: https://zapier.com/developer/public-… continued Zapier
Merchant Login and Password Where can I access my account?Merchants can log in at https://partial.ly/login to view their account. Forgot your password?You can reset you… continued Merchant Support
IP Address Blocked We block requests from specific IP addresses for a few reasons. These two errors indicate that we've received too many requests too quickly… continued Merchant Support
QuickBooks FAQs Does Partial.ly have an integration with QuickBooks?Yes. You can read more about our QuickBooks integration here: QuickBooks Integration. Pa… continued quickbooks
Refund FAQs for Merchants How do I refund a payment plan?Plans can only be refunded from your merchant account at partial.ly/login. A visual guide on how to refund a… continued Merchant Support
Integration FAQs Who are Partial.ly's Integration Partners?Partial.ly directly integrates with the following e-commerce platforms: BigcommmerceWoocommerceEcw… continued Merchant Support
Partial.ly without an Integration This support article is for merchants who want to use Partial.ly on a website, but do not use one of our Integration Partners. If you do not… continued Merchant Support
How to Create a Payment Plan This article is for merchants who wish to use Partial.ly as a standalone software. If you wish to add the Partial.ly checkout button to a we… continued Merchant Support
Dispute FAQs Disputes are an unfortunate occurrence with online purchases. Please read this article in its entirety, along with all included Stripe artic… continued Merchant Support
How to Add to / Deduct from a Plan Merchants may need to make changes to an open plan for various reasons. Some Reasons to Add to a PlanAdd a FeeAdd Shipping CostAdd Additiona… continued Merchant Support
How to Cancel / Refund a Plan Partial.ly Payment Plans can only be canceled and refunded by the merchant from their Partial.ly merchant account at partial.ly/login. How… continued Merchant Support